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  IMC NCR News for June 2004 
In This Issue:
  • What's New This Month
  • June - Appreciative Inquiry
  • Professional Development
  • Membership/Member Services
  • Marketing/Business Devt
  • IMC USA and IMC NCR News
  • IMC NCR Website
  • Member Resources
  • Join IMC-Develop Your Skills
  • Greetings!

     

    Change is always present, but it seems that the pace of change just kicked up a notch with the expanding economy. Even if you think you know your industry, it is about to change, and you need to keep up. Consider emerging trends such as the advent of "eBay drop off stores," retailer WalMart's diving head first into RFID and what that means for consumers and inventory management, uncertainty about the next wave of customers and employees (the "millennials," those born after 1982), the surprising flip from leasing to buying as a result of the Growth Tax Relief Reconciliation Act of 2003, seemingly minor social changes that dramatically affect markets (witness the impact of the low carb craze on Krispy Kreme's stock price), and even broad demographic/technological trends, such as health care consuming over 15%, and rising, of all expenditures in our economy. Each of these trends is a challenge to your clients and it is likely they expect you to know about them as well. That's part of what IMC NCR is about, helping our members to "Get Smart, Get Friends, and Get Business."

    What's New This Month

     

    • 4 new IMC NCR members
    • 2004 North American Conference for Management Consultants judged one of the best IMC conferences
    • Mentoring and Certification services for members in full swing
    • Baltimore Network Group of IMC meets the CEO of Howard County Economic Development Authority at the Howard County Business Resource Center - NeoTech Incubator
    June - Appreciative Inquiry

    Appreciative Inquiry: A Strengths-Based Approach to Change.Appreciative Inquiry (AI) is an approach to change that enables individuals and organizations to achieve leaps in satisfaction and productivity by focusing on successes. AI is based on the principle that change happens more quickly and effectively when you identify and build on what is working right, rather than focusing on what's wrong. This approach generates commitment and creative solutions to organizational challenges by identifying and amplifying successes and best practices.
     
  • Are you looking to create positive change in your organization? Your client's organizations?
  • Would you benefit from an innovative and powerful way to address organizational challenges?
  • Would you like to develop and sustain abundant business opportunities?
    Join us for this interactive session where you will learn about AI and apply it to generating new business opportunities for yourself and your organization. You will experience the AI process, learn about the research that supports its success, and identify ways for you to apply AI in your work.

    Our speakers are Mike Feinson and Tony Silbert. Mike is principal consultant of Engaged Strategies. He coaches and consults to individuals and organizations in areas that include leadership and team development, recruitment and selection, and the design and implementation of change initiatives. Tony is President of T3 Consulting, an organizational development practice that focuses on Transformation, Talent, and Teaming. Tony and Mike are Partners and Co-owners of Appreciative Inquiry Consulting, LLC-a virtual global consultancy promoting positive change.

    More details about the program and speakers can be found on the IMC NCR website.

    Summary of Last Month's Program. In May, Dr. Joan Cassidy talked about how you can showcase your expertise through speaking. She described specific strategies to find out what types of speaking styles and topics might best fit you, how to develop a steady stream of relevant and interesting topics, how you can most effectively market yourself, and what steps you should follow to develop good platform mechanics.

    Register online now for this month's program »

  • Professional Development

    Upcoming Monthly Chapter Programs
     
  • July 8 - CEO Roundtable: Why and How We Use Consultants
  • August 12 - Selling Professional Services: Developing Your Own Strategy
  • September 9 - How to Develop Strategic Alliances That Bring in Business (by Alan Weiss, who will present a full-day professional development workshop on
                                Friday, September 10 on Increasing Revenue Through Value-Based Fees)

    IMC Competency Framework. IMCs (both US and in other countries) have identified six core behaviors for competency in management consulting. These are:

     

    • Professionalism and Ethics
    • Complexity and Responsibility
    • Personal Growth
    • Analytical and Pro-active Thinking
    • Interpersonal Interaction, and
    • Delivery Effectiveness

    These professional behaviors, in addition to sector specialization and technical discipline, are the basis of a professional. This is what the Certified Management Consultant (CMC) designation is intended to provide. IMC NCR has a program to help members develop these competencies and support your pursuit of the CMC designation. Contact IMC NCR Certification Chair Harry Feely CMC (at harry.feely@verizon.net) for more information.

    Ethics Watch. The Gallup Organization has confirmed what you suspected, that American values are not what they could be. A recent poll revealed that 4 of 5 adults think American morals are fair or poor, and are likely to get worse. Negative attitudes are best for younger adults, who have less experience with better morals of the past. Lest you think this is a political issue, these results do not differ between Democrats and Republicans. For consultants, this presents a problem, in that clients and colleagues need tangible evidence that your values are better than average. Reread the IMC Code of Ethics, include it in your proposals, and follow it.

    I'd like some more information on IMC NCR workshops »

  •  
    Membership/Member Services

    New Chapter Members. Please welcome 4 new chapter members: Alicia Rodriguez, Sophia Associates (Annapolis, MD); Kevin Gooch, Booz Allen Hamilton (McLean, VA); Olajubu Adepeju (Arlington, VA); Molly Wilmer, Vision Strategic Marketing & Communications (Annapolis, MD).

    Baltimore Network Group. At our May meeting, we reviewed a sales model for consulting services as a precursor to the August IMC NCR program on developing competencies in selling (intangible) professional services. We reviewed the buying cycle, how to bypass resistance, and some unconventional strategies to find common ground with your prospect.

    The Baltimore Network Group of IMC will have its next meeting on Friday, June 18, from 8:00-9:30am, at the Howard County Business Incubator. Our hosts will be Mr. Richard W. Story (CEO of Howard County Economic Development Authority) and Ms. Cynetta Cardwell (Manager of the Howard County Business Resource Center). The Howard County Economic Development Authority, Center for Business & Technology Development, Business Resource Center - NeoTech Incubator, is at 9250 Bendix Road, North Columbia, MD 21045-1800. Phone is (410) 313-6550. See map. If you plan on attending, please contact Beth Bloomfield by email or (410) 626-6008.

    Joining IMC NCR. If you are interested in finding out more about IMC member services and the professional and business value of becoming a member, contact us at membership@imcdc.org.

    I want to join IMC NCR or I know a prospective member I'd like to introduce to IMC NCR »

    Marketing/Business Devt

    Board of Trade Program on Rebranding. If you are thinking about moving into new markets, changing your approach to providing consulting services, or just going for a "new look," or if one of your clients is in the same situation, this calls for one or more elements of a formal rebranding strategy. The Marketing and Communications Executive Network of the Greater Washington Board of Trade is holding a panel discussion by senior marketing and communication executives on rebranding. Panelists will discuss their rebranding experiences - from why their companies decided to rebrand to results achieved and lessons learned. The moderator is Ronald Alsop, Wall Street Journal news editor and author of The 18 Immutable Laws of Corporate Reputation: Creating, Protecting and Repairing Your Most Valuable Asset. The session is on Wednesday, June 16, from 8:15 - 10:00 am, at the Coca-Cola Theatre in the MCI Center. See the BOT website for details.

    Prime Office Space and Affiliation Available. Mallory Starr CMC and his group at the Watergate Office Building now have two open offices to sublet. His business includes the USS Sequoia (owned by the group), a law firm, a distressed asset company and marketing R & D. The reach of the work is US East Coast, some Japan, China, and Korea projects. One office is about 12 x 16, no window. The second one is about 18 x 20 with a large window. The smaller office can be rented for $800. per month and the larger $1,200 per month. Also, the renters can have joint venture opportunities with Mallory's group if the fit and interest with the theme of our work and theirs is right. Contact Mallory at (202) 337-6860 or (202) 333-0011.

    Kennedy Consulting Webinars. As a lead in to our July program on how clients select and use consultants, Kennedy is offering Defining Success: An Inside Look at How Clients Identify Consulting Project Wins on Jun. 11, 2004 from 11am to 12pm. This Webinar answers critical questions and discusses the implications for future consulting growth: Who makes the final hiring decision at the client? How does the client quantify success in the face of hard-to-measure consulting impact? Which fee structures are gaining traction? Spend an hour distance learning from your desktop.

    See additional marketing resources on the IMC NCR website »

    IMC USA and IMC NCR News

    Member News. Alicia Rodriguez, a new IMC NCR member this month, will be presenting a full-day seminar on June 18 on Your Coaching DNA: A Workshop on Coaching from "Who You Are" to Achieve a Full Practice. This is not a coaching skills workshop, but a coach- specific business oriented workshop designed to build a foundation for and support a thriving coaching practice. It is designed for experienced coaches as well as those who want to reenergize or redirect their practices. See the Sophia Associates website for details or download a flyer.

    IMC USA Website Continues Renovation. If you haven't seen the IMC USA website lately, you are in for a pleasant surprise. Brooks Hilliard CMC and Bill Stocking (of websiterevamp.org) have put in tremendous amounts of volunteer time to clean up and enhance the site by adding more efficient layout, search capabilities, and a members only area.

    Click here if you have news to share or would like to be featured in this newsletter »

    IMC NCR Website

    Who's Looking For What on imcdc.org (updated monthly)? There has been increasing traffic to the website in recent months (as a result of mailings to local consultants, our site traffic has tripled from last year, to 3,000 unique visitors per month). See most searched for terms. We collect data for you in two ways: (1) search terms visitors used in the website search engines and (2) based on those searches, whose consultant directory profiles visitors clicked through to view.

    IMC NCR Website Redesign. We are moving to 1and1 for our hosting, which will allow us to use forms, set up a chat room, enhance a member database and directory, and provide other functionality that will provide more professional development, help us network better, and improve our referral and business development services. Your questions and concerns about the new website are appreciated (send to webmaster@imcdc.org).

    Web Tools. Convert text to PDF files. If you want to offer downloadable documents from your website or create and sell ebooks or reports, you'll want to convert Word and text documents to PDF. Adobe Acrobat costs a lot but there are free and low cost options:

    Member Resources

    Consultants and Authors. Washington Independent Writers is having its 25th Annual Writers Conference on June 4th and 5th at GWU. If your consulting business could benefit from being a writer or you are a web content writer, business writer, magazine or book writer, novelist, poet, publicist, screenwriter, journalist, etc. then this is an event for you! There are 50 different workshops and good networking opportunities. The WIW Writers Conference brings together leading authors, aspiring writers, magazine editors, publishers, journalists, literary agents and other professionals who help shape the literary and intellectual life of the nation's capital and beyond. It is packed with hands-on programs ranging from "How to PR a Book" to "How to Write a Book Proposal." Novelist and Pulitzer-winning film critic Stephen Hunter is Keynoter, Ralph Keyes author of 12 books will serve as Plenary speaker. For more details, please visit www.washwriter.org .
    Join IMC-Develop Your Skills

    IMC USA Mission: To promote excellence and ethics in management consulting through certification, education and professional resources.

     

    IMCDC Mission: Get Smart, Get Friends, and Get Business

    Join IMC. If you're satisfied that IMC is the right professional organization to help you "Get Smart, Get Friends, and Get Business," then join IMC online. You will become a member of IMC USA and may affiliate with any US chapter at no additional charge.

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