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  IMC NCR News for March 2004 
In This Issue:
  • What's New This Month
  • March - Ethics
  • Professional Development
  • Membership/Member Services
  • Marketing/Business Devt
  • IMC USA and IMC NCR News
  • IMC NCR Website
  • Member Resources
  • Join IMC-Develop Your Skills

  • Greetings!

    Certain aspects of the national economy significantly affect the management consulting market. With many companies reluctant to hire senior employees, despite an expanding market, the current "jobless economic recovery" may well be a boon to consultants advising executives. Consider how this fact might affect how you position your services, possibly by offering seminars or providing high-level training on a short-term basis. We have kicked off our Speaker's Bureau as one more example of how IMC NCR continues to help our members "Get Smart, Get Friends, and Get Business."

    What's New This Month

    • 2 new IMC NCR members
    • 1 new IMC NCR Consultant Directory Profile posted
    • 2004 North American Conference for Management Consultants (Nashville, TN - May 1-4, sponsored by IMC USA)
    • Speaker's Bureau and Mentoring Programs are now in operation
    • Baltimore breakfast group starts March 17
    • Management Consulting: Dream Job or Worst Nightmare workshop scheduled for May
    March - Ethics

    Ethics Training. March is National Ethics Month, an appropriate time for this month's IMC NCR program on Emerging Issues in Ethics Compliance for Consultants. This program will address how ethical obligations for consultants are changing and how training plays a critical role in achieving high standards of professional conduct. We will first explain the more stringent ethics certification requirements and compliance enforcement rules for IMC USA. Then, our featured speaker will take us through a corporate ethics training session. This interactive session is more than just a description of ethics; it is an exploration of how you deal with various perspectives and perceptions of an ethical dilemma in a business setting similar to one you might encounter in any consulting engagement.

    Our speaker, Joe Kale, currently serves as Director of Ethics and Business Conduct for the Lockheed Martin Corporation Integrated Systems and Solutions. Joe will present us with Perspectives, the annual ethics training provided to all Lockheed Martin employees. This training will address the theme of perspectives and their role in decision making. It demonstrates the importance of ethical behavior to the success of a company (or your practice) by highlighting the consequences of being confronted with a difficult decision with a particular perspective. This is a great session to bring a client or colleague to.

    Resources for This Month's Program. There are an increasing number of organizations dedicated to providing resources in business and professional ethics. A few worth checking out:

    Summary of Last Month's Program. In February, Gene Razzetti presented an expansion of his recent C2M article on internal audits for organizations. The session included a lively debate on what audits provide, how to manage an audit, and various responsibilities of different participants in he audit. Gene is currently conducting an organization audit of IMC USA administrative operations to improve the effectiveness of those services.

    Register online now for this month's program »
     

    Professional Development

    Upcoming Monthly Chapter Programs
     
  • April 8 - Managing Implementation of Your Recommendations
  • May 13 - Baldrige Performance Reviews
  • June 10 - Change Management - Appreciative Inquiry
     

    2004 North American Conference for Management Consultants:Creating Opportunities in A Changing Profession. Come to Nashville, TN from May 1-4 for this year's annual conference sponsored by IMC USA. In addition to several IMC NCR members being featured speakers on this program, our own Baldwin Tom will take over as Chairman of IMC USA. This continues a long tradition of IMC NCR members assuming leadership roles in the national organization. Dave Rogers, Gene Razzetti, Ron Wohl, Bryan Peregoff, Harry Feely, and Mark Haas all play a part in strengthening IMC USA as the voice of management consulting in the US. IMC NCR is usually one of the best represented chapters at the annual conference. See the IMC USA website conference page for more information about the program. Note: Kansas City will host the 2005 conference and IMC NCR will host the 2006 conference, planning for which is already underway.

    Ethics Watch. Steroid use among management consultants. If you have followed the current story of athletes using steroids to enhance performance, the parallel to management consulting may or may not be obvious. We advise clients on how to improve performance but are also obligated to attend to what that advice entails. If our clients do something unethical while following our advice, does that absolve us of responsibility? Can we just say "All I did was advise and offer options. The client chose to implement them"? U.S. Attorney General John Ashcroft, who announced federal grand jury indictments for companies supplying athletes with the steriods, said more charges may arise from the ongoing investigation. "Illegal steroid use calls into question not only the integrity of the athletes who use them, but also the integrity of the sports that those athletes play," Ashcroft said. "Steroids are bad for sports, they're bad for players, they're bad for young people who hold athletes up as role models." Sounds like this may be a cautionary tale for how consultants should view or be viewed about the advice they provide to enhance the performance of their clients.

    I'd like some more information on IMC NCR workshops »

  • Membership/Member Services

    New Chapter Members. Please welcome 2 new chapter members: Kevin Nourse, Leap Advocates (Washington, DC) and Joshua Kriger, Grant Thornton (Alexandria, VA).

    New Consultant Directory Profiles Posted. Chapter members post their profiles to introduce themselves and for you to see how you might work together: George Gardner CMC, who works for the Virginia Department of Transportation, has posted his profile this month. The directory now has 46 member profiles.

    Speaker's Bureau. On Saturday, February 28th, Bernard Robinson and John Haecker held a kickoff meeting for members of the IMC NCR Speaker's Bureau. We discussed how to market our speaking services, shared ideas on operations of the Bureau, and helped each other select the most attractive targets for the speaking part of our practices. Over the next few months, the SB will approach more than 100 selected organizations to discuss the availability of IMC NCR speakers. Our special guest was Dr. Joan Cassidy CMC, who described how to develop high value topics to take advantage of your expertise, and to improve platform mechanics and delivery. To register for the SB, call Bernard at (301) 265-1775.

    Baltimore Breakfast. With more than 500 management consulting firms in the Baltimore metropolitan area, IMC NCR is creating a Baltimore-based network to help Baltimore/Central Maryland/Frederick/Annapolis members and colleagues Get Smart, Get Friends, and Get Business. We will begin our Baltimore breakfast series on Wednesday, March 17 from 8:00-9:30am at the BWI Marriott, 1743 West Nursery Road (see map on website). Contact Beth Bloomfield at (410) 626-6008 to register or for more information. This initial meeting is for both members and potential members. Come meet professional colleagues (and your future teaming partners) and build on the exploratory meeting we had last year. This is the first of a regular series of programs in Baltimore for management consultants.

    I want to join IMC NCR or I know a prospective member I'd like to introduce to IMC NCR »
     

    Marketing/Business Devt

    Government Services Insider. For those interested in the growing market for high-level management consulting in the government sector, there remains a lack of solid market information on trends and activities. This newsletter, similar in scope to Kennedy's Consultants News, provides insights into areas such as (a recent issue): relations between large and minority owned firms, predictive performance scoring for your firm, business ethics, ISO9000, and taking advantage of the DHS mentoring program. See the GSI website.

    State Procurement Resources. Several states also provide information on contracting opportunities for state and local agencies. An example is the Virginia state procurement website.

    See additional marketing resources on the IMC NCR website »
     

    IMC USA and IMC NCR News

    Possible IMC USA Collaboration With Microsoft. IMC USA is discussing a potential collaboration with Microsoft to develop a portal for communication and collaboration on the management consulting industry. This would provide the industry with a central location for discussion of emerging issues and professional development opportunities. The resulting organization could include IMC USA, AMCF, and Kennedy Information.

    IMC NCR Consulting Technology Showcase. IMC NCR plans to hold a technology showcase early this summer, highlighting those tools that either enhance professional services or practice management. We will convene a group of vendors to describe how their tools add business services or improve your business operations. The showcase will give members and guests a closer look at these technologies. Tools such as BRS (business planning), Expert Choice (decision making), GroupMindExpress (collaboration, project/knowledge management), Visio (mapping/flowcharting), and Outlook (contact management) may save you time and increase your value to clients. If you regularly use and would recommend similar tools, please contact Mark Haas at (301) 320-5889 if you know of any tools, services, or vendors you would like to include.

    IMC USA Accredited Practice. IMC USA has a process whereby teh consulting staff of large firms can become accredited as CMCs. IMC USA reviews a firm's training and development procedures and, if approved, can have their consultants submit to certification by passing our ethics exams and certification panel. Shell IT is already a certified practice and IMC USA is in discussion with IBM to become another. This would significantly expand IMC (and IMC NCR) membership and broaden IMC's overall range of expertise and skills.

    Click here if you have news to share or would like to be featured in this newsletter »
     

    IMC NCR Website

    Are You Findable on the IMC NCR Website (updated monthly)? You may or may not be surprised at how much consulting business comes from web searches, including those through IMC NCR. See most searched for terms. We maintain two lists: (1) search terms visitors used in the site search engines and (2) based on those searches, whose consultant directory profiles visitors clicked through to view. If you haven't looked at this list, the one posted March 2 is quite interesting.

    Planning for IMC NCR Website Redesign. The chapter is now actively involved in redesigning our website to provide more functionality, particularly for consulting opportunity referrals, teaming, registration for Speaker's Bureau and Mentoring programs, and member-to member communication. We will be conducting a survey of members to see what features they value and what design elements would serve their needs best.

    Example of a Good Website. This month's example of a good website is that of Boyden Global Executive Search
     

    Member Resources

    Management Consulting Competency Framework. ICMCI has developed a management consulting competency framework to describe the range of competencies required for effective management consulting. The framework serves as the basis for the new certification requirements and can be viewed at the IMC UK website.

    Consultants News Online. IMC NCR has negotiated a special deal with Kennedy Information for online access to Consultants News (including access to all archived materials) for $195 per year per person (money back guarantee). This is a significant discount from the hard copy version (monthly) a subscription of which runs $295. Contact Mark Haas or Dave Rogers to subscribe. See Consultants News website for more information.
     

    Join IMC-Develop Your Skills


    IMC USA Mission: To promote excellence and ethics in management consulting through certification, education and professional resources.

    IMC NCR Mission: Get Smart, Get Friends, and Get Business

    Join IMC. If you're satisfied that IMC is the right professional organization to help you "Get Smart, Get Friends, and Get Business," then join IMC online. You will become a member of IMC USA and may affiliate with any US chapter at no additional charge.

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